Top 10 Importance Of Communication At Workplace
There is a difference between being connected and being able to communicate correctly, so I would like to list 10 importance of communication in an organization, so it acts as a reminder to all of us. Today we live in a world of communication, in the history of the human race we were never so much connected before.
One of the keys to success in life is communication, be it relationships or the workplace, so we can’t afford to ignore it.
For a business to succeed communication is a key ingredient, communication needs to flow between management and different teams and team members.
Why Is Communication Important?
When we work together, we need to communicate our needs to others, understand what others want to say and exchange ideas and messages. Now without proper and good communication, it is a very difficult task.
When a message or instruction is given, it needs to be passed to each person who is responsible for the outcome. If the message or instruction is missed in between or it is delivered partially, the outcome will not be as per the expectation or need.
Also, miscommunication can create misunderstanding and tension in the workplace, leading to rework and misuse of resources.
So, when we do communicate, we transfer information from one individual to another and for this, we use a system of speech, signs, and symbols, which we call language.
Why Is Communication Important In The Workplace?
It is a very critical aspect in the workplace as it demands a high level of teamwork and collaboration. In the world of globalization, we have teams working together across the world. Their time zones and working cultures are different. In such a situation importance of communication in the workplace becomes 100% more critical than in a normal scenario.
We all use different ways of communication while at work, we speak to each other or write messages and email, and while in front of each other, we use non-verbal gestures or body language to communicate.
10 Importance of Communication In an Organization
1. Communication Helps To Build Trust
When others understand your perspective and your intention behind that particular communication, it automatically builds a trusting relationship and this builds credibility. The ultimate aim of any communication is to pass on the message and others should listen to it. When there is trust people will listen to you.
2. Avoiding Misunderstandings
A well-conceived message and a well-received message are key to successful communication. When there is no gap or missing part in communication there are very less chances of misunderstandings. We can use some techniques to ensure that the message is well received and there is no gap in communication.
3. Improved Cooperation and Coordination
Good communication facilitates cooperation within and across teams, as the message is clear and there is no ambiguity.
Everyone knows their responsibility and it helps everyone to complete their tasks on time and there is less rework. With proper communication channel coordination is better in teams and work gets done on time.
4. Collaboration In Team Work
You will see there is improvement in understanding as a result of good communication. This kind of environment facilitates healthy discussion between teams and improves collaboration within and across teams. This also helps to improve productivity as teams are working to solve common problems together.
5. Promotes A Culture Of Feedback And Idea-sharing
When there is an open culture of communication, you will observe team members sharing ideas and giving feedback to each other. This allows team members to come together and share opinions and honest feedback. This helps with the decision-making process as all the prospective are taken care of.
6. Improves Customer and Vendor Relationship
All business depends on effective communication, as it helps and facilitates relationship-building with clients, customers, and vendors.
When as a team we communicate outside our organization we represent our business and our communication has a lot of influence on how our clients and vendors look at us and trust in our services and products. This builds a positive atmosphere for business to grow.
7. Communicating Your Brand and Values
When you as an individual communicate in a public forum on behalf of your company, you have a responsibility of communicating your brand and values correctly. Good communication can really play a key role in such situations and can put your company’s product and services in front of many prospects.
8. Helps In Resolving Conflicts
When there is communication there is a chance of resolving conflicts. Good communication helps in teamwork and collaboration where everyone has a chance to speak.
Now with all the possible information decision decision-makers/management people can actually resolve conflicts and arrive at a commonly acceptable solution. This shows the importance of communication in management team. This allows the team to have a sense of belonging and improves teamwork and cooperation.
9. Facilitating Innovation
When there is open communication, people do not hold back and actually share thoughts and ideas with each other. This promotes the innovation within the company. People can go beyond their fear and share small ideas that can make a really big difference in a particular process or product/service.
10. Change Management
In business, we need to adjust according to market needs and government policies. So, managing changes within the company is critical for success and good communication plays a very important role.
Everyone should understand the message in the same manner and react to the change in an expected manner. If some teams our team members miss on this can actually become a compliance issue in the future while going through the audits.
The above 10 uses of communication is my pick, there are several others important factors.
Top 10 Most Used Forms of Communication At Workplace
We use many forms of communication naturally, but let’s list down the top 10 most used forms of communication at workplace.
- Written communication
- Listening
- Nonverbal communication
- Presentation
- Formal and Informal communication
- Announcements
- Telephones
- Feedback
- Meetings
Forms of business communication
Business uses different forms of communication while communicating within the organization (Internal Communication) and outside the organization (External Communication)
- Verbal Communication
- Written Communication
- Nonverbal Communication
- Visual Communication
- Electronic Communication
Conclusion
Now that we have seen the 10 importance of communication at the workplace, I am sure you will agree with me on some or all the points why communication is important. So can’t afford to ignore the importance of business communication.
There is always a possibility of improving any form of communication and that is why it is never a never-ending process.
I am still learning every single day, so do let me know your feedback in the comments session.
